Our quality philosophy is designed to ensure full customer satisfaction in all our activities. We ensure high quality standards in procurement by developing the necessary relationship with suppliers who share our values on quality, so as to source genuine raw materials meeting high specifications. Then we maintain high standards in our processes through modern facilities and equipment with constant control over hygiene and safety and efficiency in the organisation of production flows. We provide the necessary training to our management and staff.
We promote creativity and personal initiative from our employees and elicit feedback from customers to help us develop our organisation and our products to meet the ever-changing landscape of the markets in which we operate.
And apart from quality food products and menus we seek to excel in the quality of service we offer to our customers. Starting from the first encounter with prospective customers enquiring about our offerings we take all the time necessary to help them express their needs and suggest to them possible solutions. Then during the catering event we ensure that the quality of service is second to none in terms of efficiency and courtesy.
Indeed, a quality philosophy that delivers the highest score in customer experience!